Privacy Policy

Bee Quick Automotive (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes the information we collect when you visit our website, contact us, or use our services, how we use it, and the choices you have. By using our website or services, you agree to this policy.

1. Information We Collect

Information you provide

• Contact details: your name, phone number, and email address when you call, text, email, or submit our quote form.
• Vehicle and service information: vehicle year, make, model, the issues you describe, service history with us, and service location (such as your home or office address).
• Payment information: records of invoices and payments. Card payments are processed by payment providers; we do not store full card numbers.
• Communications: the content of messages you send us, including text messages, emails, and form submissions.

Information collected automatically

• Basic technical data when you visit our website, such as IP address, browser type, device type, and pages viewed. Our website does not use invasive tracking; any analytics we use are for understanding site performance and improving our services.

2. How We Use Your Information

• To respond to inquiries and provide quotes;
• To schedule, perform, and follow up on automotive services, including appointment confirmations and service updates;
• To process payments and maintain business records;
• To send text messages or emails you have opted in to receive (see Section 4);
• To improve our services and website;
• To comply with legal obligations and protect our legal rights.

3. How We Share Information

We do not sell your personal information. We share information only:

• With service providers who help us operate (for example, payment processors, parts suppliers for ordering, scheduling or messaging platforms), and only as needed to provide our services;
• When required by law, legal process, or to protect the rights, property, or safety of our business, our customers, or others;
• In connection with a business transfer, such as a sale of the business, in which case this policy will continue to apply to your information.

4. SMS / Text Messaging Privacy

We offer two kinds of text message communications, each requiring your separate, optional consent: (a) customer care messages (appointment confirmations, scheduling, service updates, quotes, and replies to your inquiries) and (b) marketing messages (promotions, offers, and service reminders). Consent to receive text messages is not a condition of purchasing any goods or services.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
• Message frequency varies. Message and data rates may apply, charged by your mobile carrier.
• You can opt out of text messages at any time by replying STOP to any message. Reply HELP for help, or contact us at 201-566-2683 or beequickautomotive@gmail.com.
• Carriers are not liable for delayed or undelivered messages.
• See our Terms & Conditions for full SMS program terms.

5. Data Retention

We keep personal information for as long as needed to provide services, maintain business and tax records as required by law, honor warranties, and resolve disputes. When information is no longer needed, we delete or de-identify it.

6. Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices & Rights

• You may opt out of marketing communications at any time (reply STOP to texts, or use the unsubscribe option in emails).
• You may request access to, correction of, or deletion of your personal information by contacting us at beequickautomotive@gmail.com. We will respond consistent with applicable law; note that we may need to retain certain records (such as invoices) as required by law.

8. Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

Questions about this policy or your information? Contact Bee Quick Automotive at 201-566-2683 or beequickautomotive@gmail.com.